Welcome to Meridiantours! By using our website or availing any of our services, you agree to the following Terms & Conditions:

📃 1. Terms & Conditions

1. Booking & Payment:

   • All bookings must be made through our official channels.

   • Full or partial payment must be made as per the selected package terms.

   • Payment gateway charges (if any) are borne by the customer.

2. Travel Documents:

   • It is the customer's responsibility to carry valid travel documents, including passport, visa, ID, and other permits as needed.

3. Amendments:

   • Any changes to travel dates or services after confirmation will be subject to availability and applicable charges.

4. Pricing:

   • Prices are subject to change due to factors like currency fluctuation, tax updates, or supplier cost changes.

   • Final price is confirmed only after full payment is received.

5. Liability:

   • Meridiantours is not liable for any loss, injury, damage, delay, or inconvenience caused during the tour due to third-party vendors or uncontrollable circumstances.

6. Force Majeure:

   • We shall not be held responsible for delays or cancellation due to events beyond our control like natural disasters, strikes, political unrest, or pandemic-related travel restrictions.

7. Jurisdiction:

   • All disputes shall be subject to the jurisdiction of Ajmer, Rajasthan, India.

🔒 2. Privacy Policy

At Meridiantours, we value your privacy and ensure that your personal information is protected.

1. Information Collection:

   • We collect personal details (name, contact number, email, travel preferences) during booking or inquiry.

   • Payment-related details are handled securely via trusted payment gateways like Razorpay.

2. Usage of Information:

   • Your data is used for booking confirmations, sending updates, marketing emails (if opted), and internal analysis.

3. Data Protection:

   • We do not sell or share your personal data with any third party, except where required for fulfilling your bookings (e.g., hotel/resort/airlines).

4. Cookies:

   • We use cookies to improve user experience on our website.

5. Third-Party Links:

   • Our site may contain links to external websites. We are not responsible for their content or privacy practices.

6. Contact Us for Privacy Concerns:

   • Email: Contact@meridiantours.org

💸 3. Refund & Cancellation Policy

We understand that plans can change. Our policies are designed to be fair and transparent.

🔄 Cancellation Policy:

• More than 30 days before travel: 90% refund

• 15-30 days before travel: 50% refund

• Less than 15 days before travel: No refund

• No show or same-day cancellation: No refund

Note: Flight/train tickets, visa fees, or any non-refundable bookings are excluded from the refund.

⏳ Refund Timeline:

• Refunds will be processed within 7-10 business days after cancellation confirmation.

• Amount will be credited back to the original mode of payment (Credit Card / Debit Card / UPI / Net Banking).

• Transaction or gateway charges are non-refundable.

📝 Cancellation Process:

• To initiate a cancellation, email us at: Contact@meridiantours.org

• Include your booking ID, registered email, and reason for cancellation.